To preserve the quality of your printed jeans, please follow these steps:

• TURN INSIDE OUT
• MACHINE COLD WASH
• DO NOT BLEACH
• DO NOT DRY CLEAN
• DO NOT IRON OVER PRINT

We currently offer a curated selection of exclusive designs. Stay tuned for limited custom slots announced via our Instagram @sondersthelabel.

At the moment, we only ship within Australia.

Order Processing & Production Time

Each pair of jeans is custom-made to your specifications. Once your order is placed, our team begins the process of sourcing materials, printing, and assembling your jeans.

Orders are typically processed and produced within 10-15 business days. This timeframe includes quality assurance checks to ensure your jeans meet our high standards.

Upon placing your order, you will receive a confirmation email. Once your order is shipped, a notification with tracking details will be sent.

Shipping Methods and Delivery Times:

AFTER PRODUCTION

Standard Domestic Postage: Estimated delivery within  3-7 business days.

Express Domestic Postage: Estimated delivery within 1-3+ business days.

• Please note that estimated delivery times are affected by public holidays, and may vary during peak holiday periods.

We currently offer a full size 6,7,8,9,10,11,12,14,16. You can refer to our Size Guide for exact measurements.

If you need to make a change or cancel your order, email us at info@sondersthelabel.com as soon as possible. Because each pair is custom-made, we can’t guarantee changes once production has started — but we’ll always do our best to help!