FAQS
FAQ's
PRE ORDERS
PRE-ORDERS
If you place a pre-order, please be aware that your delivery time will be based on the information provided in the product listing.
Please do not place a pre-order unless you are comfortable with the estimated wait time. Most pre-orders take approximately 2–4 weeks to arrive. ♡
Thank you so much for your patience and understanding! <3333
HOW LONG WILL IT TAKE TO RECEIVE MY ITEMS?
Order Processing & Shipping
Non-Denim Items: Shipped within 2 business days.
Denim Items: Made to order and shipped within 10–15 business days.
Pre-Orders: Estimated wait times are listed under the Information tab on each product page.
Delivery Times
Once your order has been shipped:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3+ business days
You’ll receive a confirmation email when you place your order and tracking details once it ships.
Please note: Shipping times may vary during public holidays and busy periods.
CAN I SHOP INSTORE?
We currently have our jeans stocked at Waxy Apples Vintage!
Address:1/394 Glen Huntly Rd, Elsternwick VIC 3185
DO YOU SHIP INTERNATIONALLY?
Only to the UK!
CAN I CANCEL OR CHANGE MY ORDER?
If you need to make a change or cancel your order, email us at info@sondersthelabel.com as soon as possible.